Support


In our latest update we optimised our flagship apps to run at 60hz. This provides a vastly smoother graphical experience, but it does come at a cost and some lower-spec devices may suffer from stutter or slowdown at times during gameplay. If you have issues with the 60hz mode, we have provided an option in these apps to revert back to the original 30hz framerate.

You can freely switch between 60 and 30hz at any time during gameplay by following these steps:


1. For My Bowling 3D and My Golf 3D
2. For Pro Snooker 2019, Pro Pool 2019, Pro Snooker & Pool 2019 and Pro Darts 2019

If for any reason you are experiencing a problem that is not covered here then please contact us via our contact page on this website.

My Bowling 3D and My Golf 3D

Step 1: From within the game, tap on the 'Settings' icon.

Step 2: Locate the 'refresh rate' options.

Step 3: Change the '60hz (faster devices)' toggle to '30hz (slower devices)'

Pro Snooker 2019, Pro Pool 2019, Pro Snooker & Pool 2019 and Pro Darts 2019

Step 1: From within the game, tap on the status bar to pause the game.

Step 2: Tap on the 'Settings' button.

Step 3: Locate the 'Refresh Rate' options.

Step 4: Change the '60hz (faster devices)' toggle to '30hz (slower devices)'

The Website and the contents of its pages are ©2011-2019 iWare Designs Ltd. Reproduction in any form, printing or downloading of part or all of the contents is forbidden.


No part of the website or the contents thereof may be reproduced on or transmitted to or stored in any other website or other form of electronic retrieval system.